Returns & Exchanges

At Lounge, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit wasn't quite right or you've changed your mind, our streamlined process ensures a stress-free experience.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place your items in their original packaging and securely attach the prepaid shipping label provided via email.

• 3.
  Drop Off

  Take your package to any authorized carrier location or schedule a home pickup for maximum convenience.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.